Accreditation
The RVA pioneered a National Accreditation Program for villages across Australia. Being an accredited village provides consumers with the stamp of quality.
The more transparent a village is in respect to how it operates the greater your mark of quality. The RVA's Accreditation Program will make sure of that, through the implementation of 27 standards that have been developed by industry specialists for residents.
"Is this village accredited?" That's the first question more and more prospective residents ask the RVA in over 5000 calls we receive per annum.
Quality equals sales – where consumers see a stamp of approval, they can be sure that the village will be of the utmost quality.
A purpose built accreditation program also ensures that our industry can continue to self regulate. Who knows more about operating villages but our members? The RVA is the only organisation that can deliver an accreditation program that will provide residents with greater confidence.
Accreditation is a Six Step Process designed to keep you ahead in an increasingly quality-conscious market to:
- Be a village of choice for consumers
- Contribute to resident satisfaction and comfort
- Contribute to a quality and sustainable community
- Demonstrate your commitment to delivering high standards
- Attract and retain quality-conscious staff
- Ensure long-term success because you're taking every step to be part of the best
- The RVA also supports accreditation with a range of training and consulting opportunities for your villages - all included in the price.
Accreditation is the answer for all village operators.
Take the first step towards becoming an accredited village today and download the application pack.