2009 RVA National Business Excellence Awards
The 2009 RVA National Business Excellence Awards website is now open - www.rvaawards.com.au
Invitation from the CEO
It is with great pleasure and pride that I am able to introduce the inaugural 2009 RVA National Business Excellence Awards. The awards will recognise, celebrate and promote the outstanding achievements of retirement village operators, developers and businesses providing services to the retirement village industry.
The 2009 RVA National Business Excellence Awards are the first of their kind in Australia and have been created to recognise and encourage industry excellence in all facets of retirement village operations. The RVA has recognised that the high level of excellence within the retirement village industry has gone unnoticed for too long. As a result, we want to acknowledge, promote and reward villages and businesses through excellence of service, commitment to their residents and ethical practices and behaviour.
The 2009 RVA National Business Excellence Awards are open to all RVA members. Finalists and winners will be presented with a trophy and certificate and deservedly share in many benefits that these prestigious awards will provide. Award recipients will be presented with the opportunities to:
- Showcase their success and excellence;
- Promote their achievements to new residents and/or customers;
- Reward dedicated and hardworking staff;
- Receive peer recognition within the industry, by government and other stakeholders; and
- Be recognised as industry leaders.
As a way of identifying achievement in contemporary retirement village planning and operational challenges, the award categories include:
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The 2009 RVA National Business Excellence Awards will set high standards for developers, managers of retirement villages and organisations providing services to the retirement village industry in Australia. They will encourage innovation, business best practice and leadership.
Winners of the 2009 RVA National Business Excellence Awards will be announced at a formal black tie gala evening to be held in Melbourne on Friday June 12 2009.
I encourage you to consider the wonderful benefits and opportunities of entering the 2009 RVA National Business Excellence Awards and the recognition that it will provide your village and company.
Yours Sincerely,
Jane Holdsworth
Chief Executive
Officer
Retirement Village Association
Benefits and Opportunities
Receiving an award is an independent and impressive endorsement of a retirement village and the quality of living and services a retirement village produces.
- An opportunity for retirement villages to gain competitive advantage by having their achievements recognised and highlighted;
- A valuable resource of evidence and endorsement that can be used in promotional material and correspondence, creating opportunities for publicity, positive business profiling and recognition within the retirement village industry;
- Identifies your company/village(s) as a national benchmark in the retirement village industry;
- Places a high priority on professional development, showcasing retirement villages that value the commitment, creativity and contribution of their employees;
- An opportunity for managers and operators of retirement villages to appraise their current workplace culture and practices;
- All finalists and winners will be profiled on the RVA website and in a special edition 2009 RVA National Business Excellence Awards commemorative book;
- Peer recognition at the formal presentation dinner;
- All finalists and winners receive an engraved, display trophy and framed certificate;
- All finalists and winners will have the right to use the 2009 RVA National Business Excellence Awards logo on all company communications and promotional material.
Further information will be available on the RVA Awards website at www.rvaawards.com.au.
Category details, dates, registration
Award Categories
- Award for excellence in design of or within a retirement village – more than three (3) years old
- Award
for excellence
in design of
or within a retirement
village - new
development less
than three (3)
years old
- Award
for excellence
in design of
a refurbishment
within a retirement
village
- Award for excellence in landscape design of a retirement village
- Award for excellence in water resource management in a retirement village
- Award
for excellence
in energy resource
efficiency
in a retirement
village
- Award for excellence in best practices in environmental sustainable management in a retirement village
- Award for excellence in marketing and promotion of a retirement village(s)
- Award for excellence in training and professional development
- Award for excellence in business best practice within an accredited village or by a group owner operator responsible for multiple accredited RVA member villages
- Award
for excellence
in innovation
in a retirement
village. For
example:
- Introduction of a new product or service
- Introduction of a new process
- Introduction of a new management or organisational system
- Installation of major new capital equipment
- Investment in research and development
- Upgrading the skill levels of your employees
- Development of a new environmental benchmark, technique or practice
- Award for excellence in providing a service and/or product to the retirement village industry
- Award for excellence in customer service
- Individual Award - Outstanding contribution
- Longevity
in business
award
This award will recognise those businesses currently operating that have been providing retirement village services continuously for twenty (20) years or more by the same owner
Key Dates
Expression of Interest / Nominations / Entries open: 5 December 2008
Expression of Interest / Nominations close: 27 February 2009
Submissions close: 13 March 2009
Judging: April 2009
Finalists formally announced: 11 May 2009
Awards Dinner: 12 June 2009
Entrance Fee
A non-refundable entrance fee of $175 (inclusive of GST) per category.
Awards Presentation Evening
Winners of the 2009 RVA National Business Excellence Awards will be announced at a formal black tie gala evening to be held in Melbourne on Friday June 12 2009.
Registration
Expressions of Interest forms, Nomination forms, Application/Submission, Entry Guidelines and Criteria documents and online registration for the gala presentation evening is available on the RVA Awards website at www.rvaawards.com.au. Upon the receipt of the completed Expression of Interest and/or Nomination forms, the Application/Submission and Entry Guidelines and Criteria documents will be provided.
Sponsorship
Organisations are invited to participate as sponsors during the 2009 RVA National Business Excellence Awards.
Contact ICMS Pty Ltd for a detailed prospectus.
Enquiries & Event Office
ICMS Pty Ltd 84 Queensbridge St, Southbank VIC 3006, Australia
E: rvaawards2009@icms.com.au T: 0 3 9682 0244 F: 0 3 9682 0288
